Rolex Steel and Yellow Gold Datejust 31 Watch - Domed Bezel - White Roman Dial - Oyster Bracelet - 178243 wro

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Special Order *

Special Order

This is a Special Order timepiece that is acquired for you at the time your order is received. We always confirm availability and estimated delivery time for your approval before your order is processed. Due to Special Order timepieces being acquired specifically for your order, they are not returnable under any circumstance. We recommend that clients familiarize themselves with the fit and appearance of any timepiece before ordering to ensure that they are pleased with their choice of timepiece.
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    ES-178243 wro
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  • Free Shipping & Easy Returns: On All Orders

DETAILS

31mm stainless steel case, 18K yellow gold domed bezel, white dial, Roman numerals, and stainless steel and 18K yellow gold Oyster bracelet.

RETURN POLICY
SATISFACTION GUARANTEE

We want you to be happy with your purchase from ELEGANTSWISS WATCH CO. We have built our business around referrals from our clients. We stand behind all of the watches and jewelry we sell and guarantee your satisfaction. This is not a commitment we take lightly.

  • 14-Day Hassle-Free Returns
  • For security of our customers and to prevent fraud, every watch is shipped/received under HD video surveillance, with all serial/reference numbers on file.
  • Item must be in the same condition as it was received, unworn and with all original booklets, boxes & packaging.
  • A return authorization is required prior to returning any merchandise.
  • Return authorizations must be requested Within 7 days of receiving the item.
  • Exchanges receive 100% credit towards a future purchase unless the product is a special order item.
  • These is NO RESTOCKING FEE on orders paid via BANK WIRE or AFFIRM financing. All orders placed using PayPal or credit cards will be subject to a 4% restocking fee.
  • Returns and exchanges are not permitted, and will be refused, if the item has been used, worn, or altered from its original condition in any way (including sizing or the removal of links).
  • *Special order items are not returnable and deposits for special orders are not refundable.
  • Orders within the United States are shipped via FedEx with full insurance coverage of up to $1,000,000. By entering into a purchase agreement with us, the customer agrees that in the unlikely event of loss or damage during shipment, the customer will be compensated by the insurance claim process and the customer agrees not to perform a credit card chargeback to recover such a loss. Customer also agrees to assume all liability for loss or damage during shipment if there is a 'Signature Release' of any kind on file for the delivery address. Packages shipped outside the United States may have lower limits for insurance coverage. All claims for loss or damage during shipment must be initiated within 48 hours of scheduled delivery.
SHIPPING INFO

US ONLY | ESTIMATED DELIVERY TIME: 3~7 business days | PRICE: FedEx 2nd Day Delivery - FREE / FedEx Overnight Priority - $29.99
INTERNATIONAL - ESTIMATED DELIVERY TIME : 7~10 business days | PRICE : FedEx International Priority :$75


FREE DOMESTIC SHIPPING : ElegantSwiss is pleased to offer fully insured second day air shipping free of charge on all domestic orders.

SPECIAL ORDER SHIPPING POLICY : There is a slight delay in shipping items labeled as “Special Order” compared to our regular, in-stock inventory, because these are items specially ordered from our supplier to fulfill the order.

SHIPMENT TIMING : For verified payments received prior to 4pm, we generally ship in 2 business days. Shipments go out Monday – Friday, excluding holidays.

PRE-SHIPMENT PROCESS : Each watch is pulled from our showcase, and verified against the listing on the website.

The watch then goes to our expert team of watchmakers where it undergoes as series of tests using state-of- the-art equipment. The watchmaking team runs this final stage of testing to ensure the proper cosmetic condition and timing accuracy.

SHIPMENT PROCESS : Your order will be inspected, securely packed, and shipped via Fedex. All orders are shipped/received under HD surveillance.

SHIPPING TERMS : All ElegantSwiss shipments are fully insured and securely packed. An adult signature will be required at the time of delivery.

ORDER TRACKING : We will send an email notification with tracking information once your package ships.

SALES TAX : ElegantSwiss is obligated by law to collect sales tax on shipping and handling fees associated with taxable orders shipped to New York addresses.

CUSTOMS & DUTIES : Any customs charges, import/export duties, or other fees and taxes applicable to international orders are the responsibility of the customer, even if you refuse the shipment on delivery. Some countries charge additional Collect on Delivery (COD) fees, which are collected by the carrier at the time of delivery and which do not go to ElegantSwiss. In certain cases, customs officers may have the right to delay or deny the delivery of your package; we have no control over this, but we do reduce the likelihood of it happening by shipping with reliable international carrier like FedEx.

AUTHENTICITY GUARANTEE

WE GUARANTEE ALL WATCHES to be 100% authentic, with manufacturer’s serial numbers fully visible and intact. We do not sell any forged, fake, or suspect watches that we could not guarantee beyond any doubt to be authentic. Located in the world famous Diamond District of NYC, ElegantSwiss Watch Co continuously provides up-to-date service to thousands of our happy customers.

ELEGANTSWISS WARRANTY

At ElegantSwiss, we are honored to have you as our client. For your peace of mind, all products come with our ElegantSwiss Warranty. If the item fails due to any manufacturer's defect during the warranty period we will repair it at no additional cost to you. We always take care of our clients even after the warranty period expires and have an excellent satisfaction rating. If your watch is exhibiting any symptoms of malfunction such as undue time gain, loss or inaccuracy in keeping time, please contact us promptly by phone or email. Should ElegantSwiss determine that the repair needs to be done under warranty one of our certified experts will guide you on how to get the product shipped here for repair.